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About Us

 

About Five Star House Goods

fivestarhousegoods.com has been a leading manufacturer for home goods. 

For the past few years, our factories, engineers and R&D teams have been involved in the extensive development, designing and manufacturing the latest technology for the LED lighting system, toilets and etc. Our teams constantly keep updating all our products to upgrade their technology to make sure that all our products are always on top of the market.

 

Reasons for Shopping at fivestarhousegoods.com

1. Always Low Prices:

Because of our extensive, solid relationships with manufacturers here and abroad, we always provide you with the best prices and quality of our products in the market place.

 

3. Quaility Shipping:

fivestarhousegoods.com is able to offer world class shipping through long time, close partnerships with UPS and other major carriers. Our well-trained warehouse personnel take good care of your orders by making sure they are packed in accordance with our high standards.

4. 30 Days Return / Exchange Policy:

If you are not satisfied with our products, you may return it to us within 30 days of the arrival date of your order if your order is still in good condition, some limitation applied to cleareance/outlet and some surveillance and security products. 

5. We Respect Your Privacy:

fivestarhousegoods.com respects your right to privacy. Protecting information about our customers is an important part of our business, and we do not share it with others. All our data is stored in a secure server with multiple layers of firewall protection.

6. Secure Online Ordering and Transaction:

fivestarhousegoods.com transactions are handled and processed with industry-leading VeriSign/RSA Secure 1024 Bits SSL encryption provided by BigCommerce and we also have our own dedicated SSL agency GeoTrust, you can check out the small icon at the bottom of our home page.

How to order:

At fivestarhousegoods.com we do our best to make sure your online shopping experience is as easy and hassle-free as possible. Our online store is designed to let you quickly find the products you need, place them in your shopping cart, and purchase directly from your computer using any major credit cards and paypal online payment.Should you run into any problems during the ordering process, or even while you're simply navigating the store, we encourage you to give us a call or send us a message. Our customer service representatives are always happy to answer your questions, and can even take your order over the phone while you're on the line.

 

Privacy Policy

At fivestarhousegoods.com, we take your right to privacy and data security very seriously. We are extremely thorough in our commitment to ensure that the personal data you provide us will always be protected and never exposed to a third party.Your information is safe and secureWe employ the SSL protocol, which allows your web browser to establish an encrypted channel to our web server. This means that you can safely enter your credit card number, name, address and other information, and once the data is transmitted, it will not be read by anything other than our server.We do NOT sell or share your informationAny information you provide is used solely by us to provide you with the best possible service and support. This information will never be sold to a third party, and can not be accessed or viewed by anyone outside of our company.